Job title: Urgent Hiring for IT Client Services Support Specialist_Austin, TX(onsite)
Company: Apptad
Job description: Job Title: IT Client Services Support SpecialistLocation: Austin, TX(onsite)Essential Skills:
- Providing IT client services support to internal customers.
- Computer imaging, data transfer, personalization (configuration), scheduling, customer support, and inventory management.
- Solving computer incidents and fulfilling requests (80%) and supporting projects (20%).
- Mobility support, working with 3rd party vendors, and evaluating policies and processes.
- Problem determination, root cause analysis, and resolution of desktop hardware, software, and mobility issues.
- Effective use of technical resources and adhering to established service levels.
Primary Qualifications:
- Excellent communication skills.
- Associate degree in information technology or related field (or equivalent experience).
- Minimum of 3 years of IT Desktop Support experience.
- Experience working in a global company.
- Strong technical skills in supporting x86/x64 hardware platforms, Windows 10, Apple iOS, and Android mobile OS.
- Working knowledge of diagnostic utilities and core applications, including PC diagnostics, SCCM, security endpoint protection software, MFA, and VPN.
- Experience in an Active Directory environment, including SCCM (SMS).
Expected salary:
Location: Austin, TX
Job date: Thu, 11 Jul 2024 22:28:36 GMT
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