Customer Service Representative (Bilingual in Hindi)

Job title: Customer Service Representative (Bilingual in Hindi)

Company: Cardinal Staffing Services

Job description: SURESTAFF is immediately hiring Customer Service Representatives Help for a large, well-known client in Streamwood, IL. As a Customer Service Professional for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including:
Customer Service
Clerical Duties and Office Support
Administrative DutiesSURESTAFF is invested in their team members! All temp-to-hire employees are offered competitive compensation ($17-19) as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire.Available shifts include 1st shift- 9:00am-5:30pm.Customer Service Duties and Responsibilities:
Prepare correspondence, documentation, and other materials
Maintain and update files and databases
Answer phone calls and transfer calls to the appropriate party
Provide quotes and take purchase orders.
Exceed monthly sales goals while increasing customer satisfaction.
Ability and desire to learn new systems and processes.
Strong computer skills.
Driver’s license and clean driving record.
Prepare paper copies, faxes, and other documentation
Maintain files containing confidential information
Ability to read Hindi/Gujarati language.Customer Service Requirements and Qualifications:
High school diploma; associate’s degree or bachelor degree in business or related field preferred but not required
Previous experience handling office responsibilities or experience in customer serviced preferred but not required
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Highly organized multitasker who works well in a fast-paced environment
Excellent written and verbal communication skills
Self-directed and able to work without supervision
Solid time management skills; able to prioritizeAbout SURESTAFF:
Founded in 1998, Surestaff operates 39 branch offices and 24 workforce onsite solutions in Illinois, Texas, Wisconsin, Indiana, Tennessee, Mississippi, Michigan, Florida, Ohio, and Georgia; with an estimated 2023 revenue of $295 million, it was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).
Surestaff specializes in light industrial staffing serving logistics, manufacturing, distribution, and production clients. It offers temp, temp-perm, direct hire, and onsite workforce solutions. The company has been named five times to Crain’s Business as one of the largest and fastest growing privately-held companies in Chicago. Surestaff is a portfolio partner company of Austin, TX-based private-equity group Owner Resource

Expected salary: $17 – 19 per hour

Location: Streamwood, IL

Job date: Tue, 25 Jun 2024 22:53:02 GMT

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