Job Title: Director of Technical Services
Company: Del Valle ISD
Date: 2024-07-30
Salary interval:
Salary (min-max): –
Job level:
Company industry:
Description:
**Primary Purpose:**
Directs the evaluation, coordination, and implementation of district network management, systems engineering and technical support services. Responsible for overall performance and availability of district network and systems.
**Minimum Qualifications:**
**Education/Certification:**
Bachelor’s Degree in computer science, management information systems, or related field.
Recognized industry technical certifications preferred.
**Experience/Knowledge/Skills:**
* Knowledge of networking principles and best practices.
* Knowledge of systems engineering principles and best practices.
* Knowledge of cloud computing and best practices.
* Knowledge of cybersecurity principles and best practices.
* Knowledge of technical support principles and best practices.
* Ability to manage project timelines and budgets.
* Strong organizational, communication, and interpersonal skills.
* Exceptional problem-solving skills.
* Ability to implement policy.
* High level of technical experience related to network and systems management.
* Ability to take ownership of tasks.
**Major Responsibilities and Duties:**
*(The following statements describe the general purpose and responsibilities assigned and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions that may be assigned or skills that may be required)*
* Administers systems and servers related to district LAN and WAN for the purpose of ensuring availability of services to authorized users.
* Help design and maintain network infrastructure (physical and virtual) for the purpose of ensuring effective and efficient networking systems.
* Maintains network operations and software/cloud applications (e.g. servers, operating systems, district-wide server backup, routine maintenance programs, etc.) for the purpose of ensuring efficient operations.
* Participates in a variety of planning and development activities, including committees for the purpose of creating short- and long-range plans for department support to the district.
* Prepares written materials for the purpose of documenting activities and providing reference materials.
* Recommends equipment and supplies for the purpose of acquiring required items and completing jobs efficiently.
* Researches trends, products, equipment, etc., for the purpose of recommending procedures and/or purchases.
* Responds to emergency situations as needed for the purpose of resolving immediate concerns.
* Performs other related duties as assigned.
**Professionalism**
The Educators’ Code of Ethics is set forth in Texas Administrative Code to provide rules for standard practices and ethical conduct toward students, professional colleagues, school officials, parents, and members of the community
* Rule §247.1 Purpose and Scope; Definitions
* Rule §247.2 Code of Ethics and Standard Practices for Texas Educators
**Professional Growth and Development**
* Attend professional growth activities to keep current on innovations in technology and education.
* Attend professional development opportunities related to designated subject area
**Qualities of Effective Team Members**
* Continually maintain and demonstrate an attitude consistent of the concept and goal of achieving outstanding customer service levels and customer satisfaction while driving towards Del Valle ISD initiatives
* Daily attendance and punctuality at work are essential functions of the job
* Implement the policies established by federal and state law, State Board of Education rule, and local board policy in the area of information management and technology
* Correct unsafe conditions in work area that could cause an accident and inform supervisor of any conditions that are not correctable immediately
* Shall comply with District policies, as well as state and federal laws and regulations
* Shall comply with the standards of conduct set out in Board Policy DH (Legal) and (Local) and with any other policies, regulations, and guidelines that impose duties, requirements, or standards
**Supervisory Responsibilities:**
Supervises network, systems, and technical support staff.
**Equipment:**
Computers, scanners, printers, video equipment, sound systems, projection system, digital equipment, mobile devices, switches, servers, wireless access points, calculator, telephone, copier, fax machine, answering machine, and shredder
**Working Conditions:**
**Mental Demands/Physical Demands/Environmental Factors:**
* Work irregular and extended work hours to include holidays and weekends
* Work with frequent interruptions and maintain emotional control under stress
* Repetitive hand motions; prolonged use of computer
* Frequent district wide travel and occasional statewide travel
