Jobs in Austin

Senior Experience Consultant

Job title: Senior Experience Consultant





Company: Salesforce

Job description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Customer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Salesforce Inc. seeks Senior Experience Consultant in Austin, TX:Job Duties: Understand the business and end-user’s needs to translate those needs into intuitive, transformational experiences, primarily driven by a focus on research, interaction design, and technical feasibility. Assist with Experience Design activities throughout all phases of the design process of a large-scale, agile-based implementation. Owns the creation/execution of UX deliverables including UX concepts, definition of customer needs, task analysis, user flows, low and high-fidelity wireframes. Documents interaction specifications and works closely with development teams to ensure design specifications are implemented correctly (design QA). Drives end-user validation activities including stakeholder interviews, concept validation, and usability testing. Contributes to and drives a variety of experience design activities which may include client-facing design sessions, co-creation, audits, and/or design reviews. Present designs clearly, supports design decisions, lead changes in project scope, identify potential issues, and adjust when necessary. Collaborate with internal team members to structure project work, plan, and complete client proposals. Telecommuting is an option.Minimum Requirements: Five (5) years of experience in the job offered or in any occupation in related field.Special Skill Requirements: (1) Design viable client solutions by leveraging current product capabilities; (2) Construct relevant use cases; (3) Creating and delivering technical proof points; (4) POTs, and POC; (5) Solution Design; and (6) Proposals and MVPs.Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 21-13587. Salesforce is an Equal Opportunity & Affirmative Action Employer.#LI-DNIAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .Salesforce welcomes all.

Expected salary:

Location: Austin, TX

Job date: Fri, 11 Oct 2024 22:59:06 GMT



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