Job title: Sales Advisor
Company: Service Corporation International
Job description: Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.JOB RESPONSIBILITIESLead Generation
- Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
- Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
- Obtains referrals from families served by the location by following up through visits with families after the service
- Networks and builds community and civic relationships
- Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families
- Maintains and tracks activity levels to ensure productivity
- Remains flexible with schedule to achieve results; often works nights and weekends
Build Relationships with Families
- Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
- Responds to client inquiries in a timely, respectful, sensitive and professional manner
- Supports families in time of grief with acts of kindness
- Connects with families through listening, honest communication and genuine concern
- Develops an understanding of each family’s unique needs and offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with professionalism and attention to detail
- Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
- Builds trust-based relationships to earn the right to ask for referrals
- Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
- Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
- Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
- Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
- Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
- Acts as one team, setting arrangement continuation visits within two to three days after the service
- Shares family concerns with rest of the SCI team
MINIMUM RequirementsEducation
- High school education or equivalent
- 1-2 years of college or equivalent experience
License
- Current state/province issued driver’s license with an acceptable driving record
- In states/provinces where required, must hold a Funeral Directors License to perform this role
Experience
- Sales experience or one to two years industry experience or equivalent education
- Previous experience with Customer Relationship Management (CRM) systems is a plus
Knowledge, Skills and Abilities
- Basic computer and technology skills within a sales environment
- Ability to work well in a team, as well as independently
- Ability to work beyond “standard” hours as the need arises
- Good driving record
- Good work ethic
- High-level of integrity
- Creative, outgoing and energetic
- Comfortable presenting in front of others
- Desire to help others
- Bilingual, knowledge of another language is a plus
Postal Code: 78757Category (Portal Searching): SalesJob Location: US-TX – Austin
Expected salary:
Location: Austin, TX
Job date: Wed, 16 Oct 2024 00:30:33 GMT
Comprehensive Guide to Jobs: Opportunities Near You and Remote Possibilities
Looking for jobs in Austin? Explore opportunities with Austin Job List. Whether you're searching for local positions or remote work, find job in Austin with ease.
Local Job Opportunities
- General Jobs Near Me
- Explore job listings for various roles in your area with “jobs near me.” Whether you’re looking for immediate employment or planning ahead, there’s a wide array of opportunities.
- Jobs Hiring Near Me
- If you’re seeking employers actively hiring, “jobs hiring near me” will help you find businesses in need of staff right away.
- Industry-Specific Local Jobs
- Healthcare: Look for “NHS jobs” for opportunities in the National Health Service, or “CNA jobs near me” for certified nursing assistant positions.
- Retail: Consider “jobs at Walmart,” “Target jobs,” “Asda jobs,” “Aldi jobs,” and “Boots jobs” for various retail positions.
- Food Service: Positions at “McDonald’s jobs,” “Starbucks jobs,” “KFC jobs,” and “Barnes and Noble jobs.”
- Tech and Office: Look for “jobs at Google,” “jobs at Microsoft,” and “Amazon jobs.”
Work from Home and Remote Jobs
- Remote Jobs
- If you prefer working from home, search for “remote jobs” or “work from home jobs.” This includes opportunities like “remote data entry jobs,” “virtual assistant jobs,” and “online teaching jobs.”
- Amazon Work from Home
- Amazon offers various remote positions. Look for “Amazon work from home jobs” or “Amazon remote jobs.”
High Demand and Specialty Jobs
- Jobs in High Demand
- For immediate employment needs, consider “jobs hiring immediately near me” or “jobs hiring now.”
- Specialty and High-Paying Jobs
- Government and Civil Service: Look for “civil service jobs” and “federal government jobs.”
- Tech and Security: Opportunities in “cyber security jobs” and “computer science jobs.”
- Healthcare and Medical: Positions like “medical assistant jobs” and “public health jobs.”
- Creative and Freelance: Explore “graphic design jobs” and “freelance jobs.”
Jobs for Specific Needs and Demographics
- Jobs for Teens and Students
- Search for “jobs for 14-year-olds,” “jobs for 16-year-olds,” and “jobs for college students” for age-appropriate opportunities.
- Jobs for Specific Locations
- Look for roles in specific areas like “jobs in Chicago,” “jobs in Las Vegas,” “jobs in Houston, Texas,” and more to find regional opportunities.
Exploring Unique Job Types
- Online and Part-Time Jobs
- Find flexible work options with “online jobs,” “part-time jobs near me,” and “online part-time jobs.”
- Special Interest Jobs
- Seasonal and Temporary: “Summer jobs” and “seasonal jobs.”
- Travel and Adventure: “Cruise ship jobs” and “flight attendant jobs.”
- Creative Fields: “Voice over jobs” and “YouTube jobs.”
