Job title: Senior User Experience Researcher
Company: Demandbase
Job description: Introduction to Demandbase:Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as “Fortune’s Best Workplaces in the Bay Area,”Best Workplaces in Technology,” “Best Workplaces for Millennials,” and “Best Workplaces for Parents”!We’re committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we’re increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!About the Role:We are looking for a professional User Experience Researcher who is highly skilled in a range of research methods to help understand user needs, motivations, and behaviors. You will design studies and solicit feedback from internal and external users through testing and customer behavior research that will drive the design and improvement of our suite of products.The compensation range for this position is $140,000 – $175,000What you’ll be doing:
- Scoping, leading and executing mixed-method studies (including interviews, participatory design, concept validation, usability testing, and surveys) for both foundational and tactical projects
- Driving the Critical User Journey (CUJ) framework to align company goals against product features in a measurable way and identify key usability needs
- Managing and innovating on the Demandbase Research Panel and all aspects of recruiting
- Guiding and educating Product Designers, Product Managers, Engineers and other stakeholders in creating actionable research questions
- Analyzing and presenting research findings to stakeholders and across the company in a way that inspires action
- Advocating for and driving rigor and creativity in best-practice research processes
- Collaborating with other internal teams and programs (Support, Customer Success, Voice-of-the-Customer, etc) to leverage their customer insights
What we’re looking for:
- 5-7 years of experience in user experience research in a B2B/SaaS environment
- Extensive experience with qualitative and quantitative research methods
- Strong understanding when and how to apply different research methods
- Proven experience turning research findings into actionable user-centered design and product goals
- Experience working in a Lean UX / Agile environment
- Experience working with a geographically distributed team
Preferred:
- Master’s degree in Human-Computer Interaction
- Experience presenting at UX conferences
- Experience facilitating customer workshops
- Strong quantitative/statistical knowledge and skill
Benefits:Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.Our Commitment to Diversity, Equity, and Inclusion at Demandbase:At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our explains how we collect and use personal information.
Expected salary: $140000 – 175000 per year
Location: USA
Job date: Wed, 31 Jul 2024 00:31:17 GMT
Comprehensive Guide to Jobs: Opportunities Near You and Remote Possibilities
Looking for jobs in Austin? Explore opportunities with Austin Job List. Whether you're searching for local positions or remote work, find job in Austin with ease.
Local Job Opportunities
- General Jobs Near Me
- Explore job listings for various roles in your area with “jobs near me.” Whether you’re looking for immediate employment or planning ahead, there’s a wide array of opportunities.
- Jobs Hiring Near Me
- If you’re seeking employers actively hiring, “jobs hiring near me” will help you find businesses in need of staff right away.
- Industry-Specific Local Jobs
- Healthcare: Look for “NHS jobs” for opportunities in the National Health Service, or “CNA jobs near me” for certified nursing assistant positions.
- Retail: Consider “jobs at Walmart,” “Target jobs,” “Asda jobs,” “Aldi jobs,” and “Boots jobs” for various retail positions.
- Food Service: Positions at “McDonald’s jobs,” “Starbucks jobs,” “KFC jobs,” and “Barnes and Noble jobs.”
- Tech and Office: Look for “jobs at Google,” “jobs at Microsoft,” and “Amazon jobs.”
Work from Home and Remote Jobs
- Remote Jobs
- If you prefer working from home, search for “remote jobs” or “work from home jobs.” This includes opportunities like “remote data entry jobs,” “virtual assistant jobs,” and “online teaching jobs.”
- Amazon Work from Home
- Amazon offers various remote positions. Look for “Amazon work from home jobs” or “Amazon remote jobs.”
High Demand and Specialty Jobs
- Jobs in High Demand
- For immediate employment needs, consider “jobs hiring immediately near me” or “jobs hiring now.”
- Specialty and High-Paying Jobs
- Government and Civil Service: Look for “civil service jobs” and “federal government jobs.”
- Tech and Security: Opportunities in “cyber security jobs” and “computer science jobs.”
- Healthcare and Medical: Positions like “medical assistant jobs” and “public health jobs.”
- Creative and Freelance: Explore “graphic design jobs” and “freelance jobs.”
Jobs for Specific Needs and Demographics
- Jobs for Teens and Students
- Search for “jobs for 14-year-olds,” “jobs for 16-year-olds,” and “jobs for college students” for age-appropriate opportunities.
- Jobs for Specific Locations
- Look for roles in specific areas like “jobs in Chicago,” “jobs in Las Vegas,” “jobs in Houston, Texas,” and more to find regional opportunities.
Exploring Unique Job Types
- Online and Part-Time Jobs
- Find flexible work options with “online jobs,” “part-time jobs near me,” and “online part-time jobs.”
- Special Interest Jobs
- Seasonal and Temporary: “Summer jobs” and “seasonal jobs.”
- Travel and Adventure: “Cruise ship jobs” and “flight attendant jobs.”
- Creative Fields: “Voice over jobs” and “YouTube jobs.”